Privacy policy.
Last updated: 5 June 2026. We collect only what we need. We never sell your data.
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Before going live, this page will be reviewed by legal counsel and customized for your jurisdiction of registration. Below is a structural template covering the topics we'll address.
1. Who we are
Abscode Technologies LLP, a limited liability partnership registered in India, operates the website abscode.com and the services accessible through it (Document AI APIs, Mobile Scanning SDK, Compression SDK). This Privacy Policy explains what data we collect, how we use it, and your rights.
2. What data we collect
- Account data, name, email, company, country, phone number (for signup and billing)
- Payment data, processed by Razorpay (India) or Stripe (global); we do not store card details
- API / SDK usage, metadata about calls (timestamp, endpoint, response size) for billing and rate-limiting
- Documents you process, temporarily processed; auto-purged after response delivered (see Section 4)
- Cookies + analytics, first-party cookies for session, anonymous analytics for site improvement
3. How we use it
- To provide the services you signed up for (API calls, SDK licensing)
- To bill you (via Razorpay / Stripe)
- To send transactional communications (account, billing, security alerts)
- To improve our service (anonymous aggregated analytics)
- To comply with legal obligations (tax records, audit logs)
We do not use your data to train machine learning models. We do not share your data with advertisers. We do not sell your data.
4. Document handling
Documents you submit to Document AI APIs are processed in-memory and via temporary storage. By default:
- Documents are auto-purged within 24 hours of API response delivery
- Optional faster purge (5 minutes) configurable per API key
- Enterprise customers can set custom retention or zero-retention modes
- Documents are never used to train models
- Documents are TLS-1.3-encrypted in transit, AES-256-encrypted at rest
5. Data residency
India customers' data is hosted in GCP Mumbai (asia-south1). Africa + ME customers' data is hosted in GCP Johannesburg (africa-south1). Other regions follow customer country defaults. Enterprise customers may request custom regional hosting.
6. Your rights
Depending on your jurisdiction (DPDP, POPIA, GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a structured format
- Object to processing
- Withdraw consent for marketing
Email privacy@abscode.com to exercise these rights.
7. Security
See Security for our security practices, audit certifications, and incident response procedures.
8. Changes
We will notify customers by email at least 30 days before any material change to this Privacy Policy.
9. Contact
For privacy questions: privacy@abscode.com. For security disclosures: security@abscode.com. For general support: support@abscode.com.